Terms of Service

Last updated: April 23, 2026

The short version

Granalyst helps you understand your grocery spending by reading your receipts.
You own your receipts and the data extracted from them. We just process them for you.
Your corrections (when you fix a misread price or item) help us improve our receipt reading models. We use them in anonymized form.
You are responsible for your account, keeping your password safe, and following the rules below.
You can cancel your subscription at any time — this downgrades you to the free tier, your data stays intact. If you delete your account, we remove your content within 60 days.
We're a small team doing our best. The Services are provided "as is" — if something goes wrong, our liability is limited (details below).

This summary is provided for convenience and is not itself the binding agreement. The detailed sections below are the full terms and govern in the event of any difference.

Thank you for using Granalyst! We build it to help you better understand your grocery spending. Because we don't know every one of our users personally, we have to put some Terms of Service in place to keep things running smoothly.

When we say "Company", "we", "our", or "us" in this document, we are referring to Granalyst. When we say "Services", we mean the Granalyst website, web app, mobile apps, browser extensions, and any other product we build and maintain, whether delivered in a web browser, desktop application, mobile application, browser extension, or another format. When we say "You" or "your", we mean the person who owns a Granalyst account.

We may update these Terms of Service ("Terms") in the future. Whenever we make a significant change, we will refresh the date at the top of this page and take appropriate steps to notify account holders.

When you use our Services, now or in the future, you are agreeing to the latest Terms. There may be times where we do not exercise or enforce a right or provision of the Terms; however, that does not mean we are waiving that right or provision. These Terms contain a limitation of our liability.

If you violate any of the Terms, we may terminate your account. That is a broad statement and it means you need to place a lot of trust in us. We do our best to deserve that trust.

Account Terms

You are responsible for maintaining the security of your account and password. The Company cannot and will not be liable for any loss or damage from your failure to comply with this security obligation. We recommend that users set up two-factor authentication where available.
You are responsible for all content and activity that occurs under your account.
You must be a human. Accounts registered by bots or other automated methods are not permitted.
You must be at least 13 years of age to use the Services. If you are under the age of majority in your jurisdiction, you represent that a parent or guardian has reviewed these Terms and agreed to them on your behalf.
You may not use the Services for any illegal purpose, to harass others, to attempt to gain unauthorized access to the Services or to any other system, or to upload content that is not a grocery or retail receipt (or other receipt-like document the Services are designed to process).

Receipts, Your Content, and Ownership

You own your receipts and the data extracted from them. You retain all right, title, and interest in the receipt images you upload, the data captured from them, and any corrections you make.
You grant us a license to process your data. You give us a limited, non-exclusive license to store, process, transmit, display, and analyze your receipts and receipt data for the purpose of providing the Services to you. This includes sending receipt data to the third-party processing services listed in our Privacy Policy.
Corrections and training data. When you correct misread data (for example, editing an item name or price), you agree that we may use those corrections — in anonymized form, not linked to your identity — to train and improve our receipt reading models. This is core to how Granalyst improves over time. If you do not want to contribute corrections to training, you can refrain from editing receipt data; however, uncorrected errors will remain in your receipts.
Aggregate data. You agree that we may use aggregated, de-identified data derived from your receipts for product features, analytics, research, and partnerships, as described in our Privacy Policy. Aggregate data does not identify you individually.
Receipt content restrictions. You will only upload receipts that you are authorized to submit — for example, receipts from your own purchases or purchases made on your household's behalf. Do not upload receipts containing content you are not permitted to share.

Browser Extension

If you install and use an optional Granalyst browser extension:

The extension will only activate on retailer sites you have enabled or when you manually trigger it.
The extension will only read receipt and order data from the pages you direct it at. It will not read or transmit other page content, browsing history, or data from other tabs.
Your use of the extension is subject to these Terms and our Privacy Policy. It is also subject to the terms of service of the retailer website where it operates — we expect you to comply with those terms, and Granalyst is not responsible for any violation of third-party terms arising from your use of the extension.
You can disable or uninstall the extension at any time.

Payment, Refunds, and Plan Changes

If you are using a free version of Granalyst, it is really free: we do not ask you for your credit card, and we do not sell your data.
Paid subscriptions are billed in advance. If you sign up through our website, we use Stripe as our payment processor. If you sign up through the iOS or Android app, your subscription is handled by Apple App Store or Google Play, respectively, and is subject to their terms in addition to ours.
For paid Services that offer a free trial, we explain the length of the trial at signup. After the trial period, you must pay to continue using paid features.
If you upgrade from a free plan to a paid plan, we will charge your card immediately and your billing cycle starts on the day of upgrade. For upgrades or downgrades in plan level, the new rate starts from the next billing cycle.
All fees are exclusive of any taxes, levies, or duties imposed by taxing authorities. Where required, we will collect those taxes and remit them to taxing authorities. Otherwise, you are responsible for payment of all taxes, levies, or duties.
Refunds for web subscriptions are handled on a case-by-case basis — please contact us. Refunds for in-app purchases are handled by Apple or Google per their respective policies.

Cancellation and Termination

You can cancel your account at any time from your account settings. For iOS and Android subscriptions, cancellation is handled through the App Store or Google Play.
Canceling your subscription downgrades your account to the free tier — your data remains accessible. If you delete your account entirely, your content will become immediately inaccessible and will be permanently deleted from our active systems and backups within 60 days. We cannot recover this information once it has been permanently deleted. We cannot recover this information once deletion is complete.
If you cancel before the end of your current paid-up billing period, cancellation takes effect at the end of that period. We do not automatically prorate unused time.
We reserve the right to suspend or terminate your account and refuse any current or future use of the Services for any reason at any time, including violation of these Terms. We will generally attempt to notify you before terminating your account except in cases of abuse or security concerns.
Verbal, physical, written, or other abuse (including threats of abuse or retribution) of a Company employee will result in immediate account termination.

Modifications to the Service and Prices

We reserve the right at any time to modify or discontinue, temporarily or permanently, any part of the Services with or without notice.
Sometimes we change pricing. If we change prices for existing customers, we will give at least 30 days notice and will notify you via the email address on record.

Uptime, Security, and Privacy

Your use of the Services is at your sole risk. We provide the Services on an "as is" and "as available" basis. We do not offer a service-level agreement, but we take uptime seriously.
We take many measures to protect and secure your data through backups, redundancies, and encryption. We enforce encryption for data transmission from the public Internet. See our Privacy Policy for more detail.
You entrust us with your data. You agree that we may process your data as described in our Privacy Policy and for no other purpose. A Granalyst employee may access your data only:
With your express consent when helping you with a support request.
To fix automated processing errors, when we cannot fix the issue without looking at a minimum amount of data. We aim to fix root causes to prevent recurrence.
To safeguard the Services — for example, investigating abuse or security incidents.
To the extent required by applicable law. As a U.S. company, we only preserve or share customer data if compelled by a U.S. government authority with a legally binding order or proper request, or in limited emergency circumstances.
We use third-party vendors and hosting partners to provide the hardware, software, networking, storage, and processing required to run the Services. A list of the third parties that handle your data is available in our Privacy Policy.

Features and Bugs

We design the Services with care, based on our own experience and feedback from users. However, there is no such thing as a service that pleases everyone. We make no guarantees that the Services will meet your specific requirements or expectations.

Our receipt reading is powered by machine learning and is not perfect. We will sometimes misread a price, fail to identify a store, or miscategorize an item. We work continuously to improve accuracy, but we do not guarantee any particular level of extraction accuracy.

We test our features before shipping them. As with any software, the Services will inevitably have some bugs. We track reported bugs and work through priority ones, especially those related to security or privacy. Not all reported bugs will get fixed and we do not guarantee completely error-free Services.

Copyright and Intellectual Property

All content uploaded to the Services must comply with applicable copyright law.
You grant us a limited license to use your content in order to provide the Services to you (see "Receipts, Your Content, and Ownership" above), but we claim no ownership of your receipts or the data extracted from them.
We do not pre-screen content, but we reserve the right (but not the obligation) to refuse or remove any content.
The Company or its licensors own all right, title, and interest in and to the Services — including the Granalyst software, models, website, mobile and desktop applications, browser extensions, logos, and visual design — and you obtain no ownership rights in the Services as a result of your use. You may not duplicate, copy, reverse engineer, or reuse any portion of the Services without express written permission from the Company.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without the express written permission of the Company.

Liability

We mention liability throughout these Terms, but to put it all in one section:

You expressly understand and agree that the Company shall not be liable, in law or in equity, to you or to any third party for any direct, indirect, incidental, lost profits, special, consequential, punitive or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Services; (ii) reliance on data extracted, categorized, or analyzed by the Services (including but not limited to expense tracking, budgeting, or nutritional information); (iii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Services; (iv) unauthorized access to or alteration of your transmissions or data; (v) statements or conduct of any third party on the Services; (vi) or any other matter relating to these Terms or the Services, whether as a breach of contract, tort (including negligence whether active or passive), or any other theory of liability.

In plain terms: Granalyst is a tool to help you understand your grocery spending. It is not a tax filing service, a financial advisor, a nutritional advisor, or an accounting system of record. Do not rely on Granalyst data for legal, financial, or health decisions without independent verification.

If you have a question about any of these Terms, please contact us at support@granalyst.com.

Adapted from Basecamp's open-source policies, available under CC BY 4.0.